FAQ
Visiting FIND Collective
Where is FIND Collective?
FIND Collective is conveniently located inside the heritage-listed Salamanca Arts Centre at 77 Salamanca Place, Hobart, Tasmania, Australia, where the famous Salamanca Market is held every Saturday.
Located in scenic and historic Battery Point, FIND Collective is surrounded by galleries, restaurants, cafés, parks and the distinctive streetscapes of the Salamanca precinct.
What are FIND Collective’s opening hours?
FIND Collective is open every day except Christmas Day.
From after Easter until early October, the gallery is open from 10am to 4pm.
From early October until Easter, the gallery is open from 9.30am to 4.30pm.
Where is FIND Collective within Salamanca Arts Centre?
FIND Collective is located in Space 007 on the ground floor of the Morrison Building, within Morrison Arcade at Salamanca Arts Centre.
Salamanca Arts Centre occupies a collection of historic sandstone warehouses along Salamanca Place, so keep an eye out for the Morrison Arcade when looking for the gallery.
Is FIND Collective accessible?
FIND Collective is located on the ground floor of Salamanca Arts Centre. The Arts Centre operates within heritage buildings, which means accessibility varies between different areas of the precinct.
Accessible toilets are located on the ground floor in the Courtyard, and registered assistance animals are welcome throughout Salamanca Arts Centre. Visitors with particular access requirements are encouraged to contact FIND Collective or Salamanca Arts Centre before visiting so that appropriate access information can be provided.
Is there parking near FIND Collective?
Yes. Paid metered street parking is available along Salamanca Place, with additional parking stations located within the surrounding Salamanca precinct.
Parking can be particularly busy on Saturdays during Salamanca Market, so public transport or walking from central Hobart may be easier on market days.
Is FIND Collective close to the Hobart waterfront and city centre?
Yes. FIND Collective is just a short stroll from the Hobart waterfront, including the ferry and cruise ship areas, and approximately a 5–10 minute walk from central Hobart.
The gallery is also close to many restaurants, cafés, bars and places to stay, making it easy to include a visit while exploring Salamanca, Battery Point and the waterfront.
Can I visit FIND Collective while visiting Salamanca Market?
Yes. Salamanca Market is held along Salamanca Place every Saturday from 8.30am to 3pm, directly outside the Salamanca Arts Centre precinct.
FIND Collective is located inside Salamanca Arts Centre, making it an easy stop while exploring the market and the many galleries, studios and independent businesses in Salamanca.
Can I get to FIND Collective by public transport?
Yes. FIND Collective is just a few minutes’ walk from bus stops servicing the Salamanca and Hobart city area.
Salamanca Arts Centre recommends using Metro Tasmania’s journey planner or app to find the most suitable public transport route for your visit.
What is there to do near FIND Collective?
The Salamanca precinct is one of Hobart’s major cultural areas, with artisan galleries and studios spanning ceramics, woodwork, contemporary jewellery, fashion, millinery and more.
Salamanca Arts Centre is home to galleries with changing exhibitions, performing arts spaces, artists and makers, while the surrounding precinct offers numerous cafés, restaurants, wine and spirit bars.
Salamanca Market fills Salamanca Place every Saturday, while the nearby Hobart waterfront hosts major festivals and events throughout the year, including Tasmania’s Taste of Summer, the Australian Wooden Boat Festival and events associated with Dark Mofo.
From FIND, it is also an easy walk to the waterfront, Salamanca Square, Parliament House Gardens and the historic streets and parks of Battery Point.
About the Collective
What is FIND Collective?
FIND Contemporary Jewellery Collective is an artist-run jewellery gallery that has operated continuously since 2002 within Salamanca Arts Centre in Hobart, Tasmania.
The gallery is staffed and run by twelve local designer-makers who take pride and delight in meeting visitors and locals alike, sharing their work and the stories and inspiration behind it.
As a collective, the members share responsibility for staffing and running the gallery, while each maintains their own individual jewellery practice and distinctive approach to making.
What does FIND mean?
FIND stands for Friends in Design, reflecting the collective of jewellers who work together to support one another in their practices.
Members share the responsibilities of running and staffing the gallery, creating a space where they can collectively showcase and sell their work directly to the public.
What kind of jewellery will I find at FIND Collective?
FIND Collective showcases contemporary jewellery designed and handmade in Tasmania by twelve local jewellers, silversmiths and goldsmiths.
Our designer-makers work with a diverse range of precious, semi-precious and non-precious materials, including Silver, Gold, gemstones, Aluminium, Titanium, wood and other conventional and experimental materials.
The work is equally diverse, ranging from refined everyday jewellery through to sculptural and one-of-a-kind pieces. Many works are influenced by Tasmania's distinctive land, sea, flora and fauna, while each jeweller brings their own ideas, materials and techniques to their practice.
Is all of the jewellery made by FIND Collective members?
The jewellery at FIND Collective is designed and handmade by our individual designer-makers, each of whom maintains their own independent jewellery practice.
Because FIND Collective is an artist-run gallery, the person welcoming you into the space will usually be one of the jewellers whose work is on display. This gives visitors the opportunity to meet the makers and learn more about the materials, techniques and ideas behind the work.
FIND Collective also provides opportunities for selected emerging Tasmanian jewellers to exhibit and sell work through its Emerging Jewellers Program.
How does FIND Collective support the Tasmanian jewellery community?
FIND Collective has a long history of supporting Tasmania's jewellery community alongside operating the gallery.
Initiatives have included bursaries, prizes, mentorship and the Emerging Jewellers Program, which provides early-career jewellers with opportunities to display and sell their work and to gain experience within a working contemporary jewellery gallery.
FIND Collective has also presented group exhibitions by its members, while individual members regularly participate in group and solo exhibitions at state and national levels.
Who are the jewellers at FIND Collective?
FIND Collective is made up of twelve Tasmanian designer-makers with diverse creative practices, skills and backgrounds.
All members have formal jewellery training, with some additionally qualified in gemmology. Members also bring experience and tertiary qualifications from a wide range of other fields, including marine science, social sciences and engineering.
This diversity of knowledge and experience contributes to the broad range of materials, techniques, ideas and styles represented within the gallery.
What makes FIND Collective different from a traditional jewellery store?
FIND Collective is both a retail gallery and an artist-run collective. Rather than representing a single jewellery brand or style, the gallery brings together the work of twelve independent Tasmanian designer-makers.
Each jeweller develops and makes their own work, resulting in a collection that is varied in material, technique, scale and approach. Because the gallery is staffed by its members, visitors can also speak directly with practising jewellers about the work, materials and making processes.
Does FIND Collective exhibit contemporary jewellery as well as sell it?
Yes. FIND Collective has presented a number of group exhibitions featuring work by its members, exploring contemporary jewellery beyond the day-to-day retail gallery.
Individual FIND members also participate in exhibitions and arts projects throughout Tasmania and nationally, alongside maintaining their own jewellery practices.
Is FIND Collective jewellery inclusive?
Absolutely. Everyone is welcome at FIND Collective, and our jewellery can be worn by anyone, however they choose.
With twelve individual makers and a wide range of styles, materials, sizes and forms represented in the gallery, we encourage people to choose jewellery according to what they connect with rather than traditional ideas about who a particular piece is intended for.
Shopping with FIND Collective
Can I shop FIND Collective jewellery online?
Yes. Our online shop offers a selection of jewellery by FIND Collective artists, although it represents only a small part of the much larger range available in our Hobart gallery.
Everything listed in the online shop is available to purchase, although some items may be out of stock. If so, you can sign up to the FIND newsletter to be notified when they are next available online. Occasionally a piece may be held in the artist’s workshop rather than at the gallery and will be dispatched directly from there.
Some pieces are made to order. Where this applies, it will be clearly stated in the individual product listing.
Can I purchase jewellery from FIND by phone, email or social media?
Yes. In addition to shopping in the gallery or through our online store, we can take orders by phone and are happy to respond to purchase enquiries through email, Instagram and Facebook.
If you have seen a particular piece online, on social media or during a previous visit, please get in touch and we can let you know whether it is still available.
Do FIND Collective artists accept commissions?
A selection of FIND Collective artists accept commissions and custom jewellery projects.
Customers are put directly in contact with the individual artist to discuss the commission, including design, materials, timing and cost. Some FIND artists also accept commissions for engagement rings, wedding rings and other significant pieces.
Commission availability varies between artists.
How long will a special or custom order take?
Timeframes vary depending on the artist and the type of work being made. Expected completion times will be communicated when your special order is arranged.
For custom orders, including custom sizes, we will advise you of the expected timeframe within 48 hours of your order enquiry or placement. As a general guide, please allow up to 14 days for custom-made items, although some work may take longer.
If your purchase is needed for a particular date, such as a birthday or anniversary, please feel free to ask about the expected completion and delivery time before purchasing.
Do the prices at FIND Collective include GST?
FIND Collective represents individual artists, and GST registration varies between makers. Where GST applies, it is included in the displayed price.
The price shown is the price payable for the jewellery, excluding any optional delivery or additional services you choose.
Do you offer gift wrapping?
Yes. Jewellery purchased in the gallery or through our online store can be gift wrapped at no additional charge.
As each FIND artist has their own presentation and packaging, the style of packaging may vary depending on the maker.
Can I buy a FIND Collective gift voucher?
Yes. Physical FIND Collective gift vouchers are currently available for purchase and use in the gallery.
Online gift vouchers are coming soon.
Can I order online and collect from the gallery?
Yes. Online purchases can be arranged for collection from our Salamanca gallery in Hobart.
Select 'Pick Up In Store' at checkout for this option.
How is FIND Collective jewellery packaged?
Each piece is presented in the individual maker’s own packaging, so presentation and packaging styles vary between FIND artists.
The artists of FIND Collective strive to use sustainable or environmentally responsible packaging wherever practical while ensuring jewellery is safely protected in transit and suitable for presentation or gifting.
What payment methods does FIND Collective accept?
FIND Collective accepts all major cards, both in the gallery and through the payment options available in our online store. Cash is also accepted for purchases made in the gallery.
Layby can be arranged through the Hobart gallery. Please contact us or speak with the artist staffing FIND to discuss the available options.
Shipping, Exchanges & Returns
How much is shipping within Australia?
Express shipping within Australia is $16.
Orders are sent using Australia Post Express Post with tracking and signature on delivery.
How quickly will my order be dispatched?
In-stock online orders are usually dispatched within three days of purchase.
Made-to-order, custom-sized or special-order pieces may take longer. Where additional making time is required, this will either be stated in the product listing or communicated with you after your order is placed.
If you need a piece by a particular date, please contact us before purchasing and we can confirm the expected timeframe.
Can I add postal insurance to my order?
Additional postage insurance through Australia Post can be arranged where required.
Please contact FIND before purchasing if you would like additional insurance so that the available options and cost can be confirmed. Arranging additional postal services may result in a short delay before dispatch.
Does FIND Collective ship internationally?
International shipping is currently considered on a case-by-case basis.
If you are outside Australia and would like to purchase a piece from FIND Collective, please contact us before ordering and we will let you know what shipping arrangements may be possible for your location.
What is FIND Collective’s returns and exchange policy?
We respect your rights under the Australian Consumer Law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
If there is a problem with your purchase, please contact FIND Collective with the details so that we can begin the appropriate refund, repair or exchange process.
For faulty products, the appropriate remedy will depend on the nature of the fault and your rights under Australian Consumer Law.
For a change of style, FIND offers an exchange for another piece by the same artist when the original piece is unworn and in its original condition. Please contact us within two weeks of receiving your purchase.
Exchanges for size may not always be possible, particularly for one-of-a-kind designs. Where resizing is possible, an additional fee may apply.
For an approved online return, the item must be returned promptly and in its original, unworn condition. Please send accepted returns within five business days of receiving return approval. We recommend using a tracked and insured postal service, as returned goods remain your responsibility until they reach FIND.
Customers are responsible for shipping and re-shipping costs associated with change-of-mind or style exchanges. Cash on Delivery returns cannot be accepted.
Approved refunds or exchanges will usually be processed within five days of the returned item being received. Depending on your financial institution, refunds may then take an additional three to five working days to appear in your account.
Custom and commissioned jewellery is arranged directly with the individual artist, and the terms applying to these orders will be discussed with you when the work is commissioned.
What happens if my jewellery is faulty or needs a repair?
If you believe your jewellery has a fault, please contact FIND Collective with details of the problem so that the piece can be assessed.
Where a product is confirmed to have a fault, your rights to a repair, replacement or refund are protected under Australian Consumer Law. Reasonable return postage costs for a confirmed faulty item will also be reimbursed where applicable.
Repairs required as a result of wear, accidental damage or other non-manufacturing issues are assessed individually and may incur a fee. Shipping and re-shipping costs may also apply to these repairs.
What happens if my parcel is lost or damaged in transit?
All Australian online orders are sent with Australia Post tracking and signature on delivery.
If your parcel does not arrive or arrives damaged, please contact FIND Collective so that we can investigate the delivery with Australia Post and determine the appropriate next steps.
We recommend checking your tracking information first, but please let us know if there appears to be a problem with your delivery.
